bajibet Privacy Policy

1.1 This Privacy Policy ("Policy") is published by bajibet ("we", "us", "our"), the operator of the online gambling platform accessible at bajibet.today. This Policy governs the collection, storage, use, disclosure, and deletion of personal data relating to all users of the bajibet platform ("you", "the Player"), including visitors who browse without registering and registered account holders.

1.2 bajibet is committed to protecting the privacy of all individuals who interact with our platform. We recognise that the personal data you share with us is sensitive and deserving of the highest standard of care. This Policy reflects that commitment in plain, accessible language.

1.3 This Policy should be read alongside bajibet's Terms and Conditions and Responsible Gaming Policy, both of which are published at bajibet.today and are incorporated by reference into the overall agreement between you and bajibet.

1.4 This Policy is written in the English language. In the event of any translation, the English-language version shall be the authoritative and binding version.

2.1 bajibet collects the following categories of personal data, depending on your interaction with the platform:

2.2 bajibet does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (beyond document verification), or health data, unless directly relevant to a responsible gaming assessment initiated at your request.

3.1 bajibet collects personal data through the following means:

• Direct collection: Data you provide voluntarily when registering an account, completing KYC verification, making deposits or withdrawals, participating in promotions, or contacting our support team.
• Automated collection: Technical and usage data collected automatically via server logs, session tracking technologies, and cookies as you browse and interact with the bajibet platform.
• Third-party collection: Identity and payment verification data received from payment providers (bKash, Nagad, Rocket, Visa, Mastercard) and identity verification service providers when you transact or complete KYC.
• Fraud and security providers: Risk signals and device fingerprint data received from fraud detection and responsible gaming compliance tools integrated into the platform.

3.2 Where bajibet receives data about you from a third-party provider, that provider's own privacy policy also applies to how they handle your data prior to sharing it with bajibet. bajibet is not responsible for the data practices of third-party payment or verification providers.

4.1 bajibet processes your personal data for the following specific purposes:

• Account management: Creating and maintaining your registered bajibet account, authenticating your identity on login, and enabling access to platform features.
• Transaction processing: Facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks; reconciling transaction records; and investigating disputed transactions.
• Identity and age verification: Confirming that registered Players are at least 18 years of age and that account details correspond to a real, identifiable individual, in accordance with bajibet's 18+ policy.
• Fraud prevention and security: Detecting and preventing unauthorised account access, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in bajibet's Terms and Conditions.
• Responsible gaming: Monitoring Player activity for indicators of problem gambling behaviour; applying deposit limits, session reminders, cooling-off periods, and self-exclusion measures where appropriate.
• Customer support: Responding to your enquiries, complaints, and requests submitted via email or live chat; maintaining records of support interactions for quality assurance.
• Platform improvement: Analysing aggregated, anonymised usage data to identify technical issues, improve game performance, and optimise the Player experience.
• Promotional communications: Sending you information about bajibet promotions, bonuses, and seasonal offers where you have opted in to marketing communications. You may opt out at any time by contacting [email protected].
• Legal compliance: Retaining records as required by applicable law and responding to lawful requests from regulatory or law enforcement authorities.

5.1 bajibet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you accepted at registration — including account creation, payment processing, and game delivery.
• Legitimate interests: Processing undertaken to protect the integrity of the platform, detect fraud, prevent money laundering, enforce responsible gaming obligations, and improve our services — where these interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Legal obligation: Processing necessary to comply with applicable law, including identity verification requirements, record-keeping obligations, and responses to lawful authority requests.

6.1 bajibet does not sell your personal data to third parties for any purpose. Data is shared only in the following limited circumstances:

• Payment processors: Financial data is shared with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and connected banking partners solely to process your deposits and withdrawals.
• Identity verification providers: Identity and document data is shared with KYC and age-verification service providers strictly for the purpose of confirming your identity and age.
• Fraud prevention services: Technical and usage data may be shared with fraud detection and risk management providers to identify prohibited conduct and protect the platform's integrity.
• Game studios: Limited session and stake data is shared with third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to the extent necessary to deliver the game to your device and record its outcome.
• Legal and regulatory authorities: Where required by applicable law or a valid legal order, bajibet may disclose personal data to government bodies, law enforcement agencies, or courts. bajibet will notify you of such a disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of bajibet's business assets, Player data may be transferred to the successor entity, subject to equivalent privacy protections.

6.2 All third-party service providers who receive personal data from bajibet are contractually required to process that data only for the specified purpose and to maintain appropriate technical and organisational security measures.

7.1 bajibet uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. The categories of cookies used are as follows:

7.2 You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary or functional cookies may impair the operation of your bajibet account. Disabling analytics or marketing cookies will not affect your ability to use the platform.

7.3 bajibet does not use third-party advertising networks that place tracking cookies on behalf of advertisers unrelated to bajibet's own promotional activities.

8.1 bajibet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your registered account and for a minimum of five years following account closure, to meet record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction.
• KYC verification documents: Retained for a minimum of five years following the completion of the verification process or account closure, whichever is later.
• Support communications: Retained for three years from the date of the interaction, or longer where the communication relates to an ongoing dispute or legal matter.
• Technical and usage data: Retained in identifiable form for 12 months, after which it is anonymised and may be retained indefinitely for aggregated analytics purposes.
• Marketing preferences: Retained until you withdraw your consent to marketing communications or close your account.

8.2 Where a Player exercises their right to erasure (see Section 10), bajibet will delete or anonymise personal data subject to any overriding legal retention obligation. Where deletion is not immediately possible due to a retention obligation, the data will be restricted from active use and deleted as soon as the retention obligation expires.

9.1 bajibet implements the following technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption across all platform pages and API communications, ensuring that data transmitted between your device and bajibet's servers is protected in transit.
• AES-256 encryption for personal and financial data stored in bajibet's databases.
• Role-based access controls ensuring that bajibet staff can access personal data only to the minimum extent required for their specific job function.
• Regular internal security assessments and third-party penetration testing to identify and remediate vulnerabilities.
• Secure data centre infrastructure with physical access controls, redundant power supplies, and continuous monitoring.
• Staff training on data protection obligations and secure data handling practices.

9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, bajibet will notify affected Players without undue delay via the registered email address, and will take immediate steps to contain and remediate the breach.

10.1 As a bajibet Player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bajibet support at [email protected]:

• Right of access: You may request a copy of the personal data bajibet holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by bajibet. Some corrections may require supporting documentation.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restriction: You may request that bajibet restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications or analytics cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming assessments, where your individual circumstances provide compelling grounds for objection.

10.2 bajibet aims to respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, bajibet may extend this period by a further 30 days and will notify you accordingly.

10.3 Exercising your data rights will not result in any penalty or reduction in the quality of service provided to your account, except where the exercise of a right (such as erasure) necessarily requires account closure.

11.1 The bajibet platform is intended exclusively for individuals aged 18 and above. bajibet does not knowingly collect personal data from individuals under the age of 18. If bajibet discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

11.2 If you are a parent or guardian and believe that a minor in your care has registered a bajibet account or submitted personal data to the platform, please contact us immediately at [email protected]. bajibet will investigate and take appropriate action without delay.

12.1 The bajibet platform may contain references to third-party game studios and payment providers. Where links to third-party websites or services exist, bajibet is not responsible for the privacy practices of those third parties. This Privacy Policy applies solely to the bajibet platform at bajibet.today.

12.2 Players are encouraged to review the privacy policies of any third-party service they use in connection with their bajibet account, including their chosen mobile banking provider (bKash, Nagad, Rocket) and any bank they use for card transactions.

13.1 bajibet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material — meaning they substantively affect your rights or the way we handle your data — bajibet will notify registered Players via their registered email address prior to the updated Policy taking effect.

13.2 Minor updates, including typographical corrections and clarifications that do not alter the substantive meaning of any provision, may be made without advance notice. The effective date displayed at the top of this document will be updated to reflect any revision.

13.3 Continued use of the bajibet platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease use of the platform and may request account closure by contacting [email protected].

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajibet handles your personal data, please contact our support team at:

14.2 bajibet's registered website is bajibet.today. Please be cautious of any website or communication purporting to be bajibet that uses a different domain or contact address. bajibet accepts no responsibility for interactions with unauthorised parties impersonating the platform.

14.3 For urgent matters such as suspected unauthorised access to your account or a potential data breach affecting your personal information, please contact [email protected] immediately and mark your message as urgent. bajibet's security team will prioritise such communications.